Jewellery Care
Jewellery is made to be worn, enjoyed, and celebrated. The true beauty of a piece comes alive when it becomes part of your everyday life. To ensure your jewellery continues to shine and remains in perfect condition, we offer ongoing care and complimentary check-ups for all our clients.
Complimentary Clean & Check-Up
We send regular reminders to help you keep your jewellery at its best. The first invitation arrives six months after your purchase, when we welcome you back for a complimentary clean and inspection. This initial check-up is particularly valuable, as it allows us to see how your piece is being worn and to make any adjustments needed to ensure comfort, durability, and longevity.
Annual Care & Maintenance
After the first six months, we recommend a professional check-up every 12 months. You’ll receive a reminder from us, but you are always welcome to drop by whenever you’re nearby. Our cleaning process includes:
- High-pressure steam cleaning to restore brilliance
- Ultrasonic rinsing to remove hidden dirt and debris
- Detailed inspection to ensure settings, clasps, and claws remain secure
These steps not only refresh the look of your jewellery but also safeguard against wear and tear that can occur over time.
Why Regular Care Matters
Every client wears jewellery differently, and life’s daily activities can affect how pieces age. By seeing your jewellery regularly, we can identify subtle changes—such as worn claws or loosened settings—before they become issues. This proactive approach helps preserve both the beauty and the safety of your treasured items.
Our Commitment to You
We are always delighted to welcome clients back, whether for scheduled appointments or casual visits. Our goal is simple: to ensure your jewellery continues to be worn and enjoyed for years to come. With expert care and attention, we help each piece remain as special as the day it was created.
